International Business Machines Corporation (commonly referred to as IBM) is an American multinational technology and consulting corporation, with headquarters in Armonk, New York. IBM manufactures and markets computer hardware, middleware and software, and offers infrastructure, hosting and consulting services in areas ranging from mainframe computers to nanotechnology.
IBM has been present in India since 1992. IBM India’s solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances.
Company Website: www.ibm.com
Positions: Technical Support Associate
Role: Technical Support Engineer
Experience: 0 – 2 Years
Job Location: Across India
Salary: Best in Industry
- Minimum 0 to 2 years of experience in Technical Support role
- Ensure that urgent customer issues are resolved in the most timely and effective manner possible.
- Experience to work well in a fast-paced environment and demonstrable ability to handle various tasks or projects with changing priorities.
- Utilize available time efficiently in order to achieve effective and efficient results
- Demonstrate the ability to assemble a complete and accurate problem/symptom description of reported issues.
- Knowledge in commercially standard software applications and major desktop operating systems.
Job Description: As Technical Support Associate, you will be responsible to solve client issues in an effective and timely manner as prescribed Service Level Agreement (SLA). If you thrive in a dynamic, collaborative workplace, IBM provides an environment where challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there’s no limit to what you can accomplish here. Join us and Do your Best Work Ever………Read More>>