Confirmtkt, a Bengaluru based online train ticket booking and discovery platform has introduced ‘Free Cancellation Protection’ offer to the users who can cancel the train tickets and can get a full refund on the same.
In a release, the company said that “with this, Confirmtkt becomes the first-ever platform to offer free cancellation on train bookings”.
As per this offer, the users will be eligible to get a full refund of money at the time of cancellation and they can even cancel their train tickets before four hours of train departure or until the chart preparation.
In a statement released by the company, it noted that “Tatkal passengers can also avail full refund on cancellation while the Free Cancellation Protection is not applicable for current ticket bookings as of now”.
If the user goes for partial cancellations, then the full refund will be equal to the base fare of the cancelled passenger only.
The company uses graph-based technology and utilizes multiple quotas which are available for travel by the Indian Railways and gives its users a chance to secure a railway ticket even at the last moment.
The company’s Co-founder and CEO, Dinesh Kumar Kotha said “Most of us have come across the situation when we had to cancel our tickets due to unforeseen changes in the travel plan. In such cases, customers are usually required to pay hefty cancellation fees depending on how late they cancel the tickets. With the new Free Cancellation Protection, we would no longer charge any cancellation processing fee for train ticket bookings. Unlike other platforms, users can avail full refund Confirmtkt, thereby enjoying a certain level of flexibility.”