Capgemini Job Openings For Freshers Candidates For L1 Support Engineer Positions in Bangalore Locations. Interested and Eligible Candidates Apply link Details Below mentioned. Further Details Like Total no of Vacancies, Education Qualification, Experience Details, Location of Job and Detailed Description of Job is Given Below.
Company Name : Capgemini
Designation : L1 Support Engineer
No Of Positions : Multiple
Qualification : BE/B Tech/MCA/M Sc
Experience : Rs 3.5 – 4 LPA
Location : Bangalore
Salary : As Per Industry
Job Description :
- Should manage the knowledge validation process and update the knowledge base on regular basis.
- Must have knowledge Manager provides vast knowledge to the Service Desk and help in developing the knowledge on the Service Desk by identifying required training areas.
- Should have active support in knowledge transfers, maintaining process documentation including work instructions and procedures, maintaining knowledge sharing web-sites like Talent or Capgemini Wiki; active support of the knowledge transfer process, for knowledge being shifted to the Service Desk.
- Should be able to support to designing and reengineering processes on Service Desks
- Must be able to prepare weekly\bi-weekly process updates overview.
- Should manage the content of end user facing tools (e.g. Talent, Knowledge basic)
Company Profile :
With more than 180,000 people in over 40 countries, Capgemini is a global leader in consulting, technology and outsourcing services. Together with its clients, Capgemini creates and delivers business, technology and digital solutions that fit their needs, enabling them to achieve innovation and competitiveness. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore, its worldwide delivery model.
We offer an array of integrated services that combine top-of-the-range technology with deep sector expertise and a strong command of our four key businesses.
Apply Mode : Online
Apply : Click Here To Apply Online
Source by freshersjobsway…Share: