New Delhi: In order to ease the ticket booking facility for passengers, as well as, boost paperless ticketing, railways is planning to introduces QR code system. The national transporter is also working to strengthen its Unreserved Ticketing System (UTS) app. Aside from UTS app improvement and QR code introduction, railways’ northwestern division is also working to increase the number of automatic ticket vending machines at stations.
Soon, passengers will be able to get QR codes of train tickets online which is expected to boost the paperless ticketing system.
It may be noted that the UTS mobile app allows users to book unreserved tickets online. Buying unreserved tickets on all non-suburban sections across all zonal railways was made available from November 1 last year. The process of availing tickets involves downloading the application and registration by furnishing the requisite details.
After successful registration, the user is given a user-ID and password, which the person can use to log-in and book tickets. The passenger has to be within a five-kilometre range of the source station to be able to buy a ticket through the UTS app. A passenger is allowed to book four tickets at a time.
As per a ToI report, passengers coming from the main entry of Jaipur railway station were upset with current ticket and platform ticket counters being shifted to the Passenger Reservation Counter (PRS). People coming with four-wheelers to drop someone were inconvenienced as they had to park their vehicles and walk around 700 metres back towards the PRS just to buy platform ticket and current ticket.
In order to solve this problem, North Western Railway (NWR) is now planning to paste QR code system posters at many stations which will enable the passengers to book paperless tickets in case of a weak mobile network. Abhay Sharma, chief public relations officer, NWR was quoted in the report saying, “The QR code posters will be displayed at the entrance of Jaipur railway station. This will help the passengers using UTS mobile app to book the tickets from concourse and entrance areas of the station.”
The NWR division is aiming to start this facility at several other stations including Jaipur, Ajmer, Bikaner, Jodhpur, Sanganer, Durgapura, Udaipur, Lalgarh and Rewari.
It is worth mentioning that via the UTS app, a registered user can also buy platform tickets and monthly passes. A pilot project for buying unreserved tickets through mobile phone was commenced in December 2014 on select stations of Central Railway to provide customers with the convenience of booking of unreserved tickets without having to stand in queues. The service was later expanded to other parts of the country.