5 ways to troubleshoot iMessage if it isn’t working on your iPhone

5 ways to troubleshoot iMessage if it isn’t working on your iPhone

Color means a lot, especially when it comes to the text messages on your iPhone. When you send a text using iMessage, it appears in a blue bubble. If all your texts are in green bubbles, that means you are only texting with Android users (Android doesn’t support iMessage) or your phone’s iMessage feature simply isn’t working. Here’s how to troubleshoot iMessage and get it working.

What to do if iMessage is not working

If iMessage isn’t working properly for you, you’re losing out on a couple of key advantages that iMessage has over ordinary SMS text messaging. iMessages are sent and received as ordinary internet data, so they don’t count against your cellular text plan. They’re also encrypted from end to end, synchronize across all your Apple devices, and let you see when the other person is typing, so you know a response is coming.

All that only works with other iPhone users. But if that’s not working – and your messages appear in green bubbles even if you know the other person has an iPhone – it’s time to troubleshoot.

Make sure you have a working internet connection

Anytime you’re not sure if an internet service is working properly, the first thing you should do is double-check your connection. In principle, iMessage should “fall back” to cellular if your Wi-Fi isn’t working, but it’s always possible something went awry.

1. Start the Settings app and tap Wi-Fi.

2. Turn Wi-Fi off by swiping the button to the left, wait a moment, and turn it back on with a swipe to the right…Read more>>